Cookie Policy

What are cookies?

A cookie is a data file, which often includes a unique identifier, that is sent to your browser from a web server and is then stored on the hard drive of the device you are using to browse the website. Each website you visit can send its own cookie to your browser if your browser’s preferences allow it, but to protect your privacy your browser only permits a website to access cookies it has already sent to you, not cookies sent to you by other sites.

Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Each browser is different, so check the ‘Help’ menu of your browser to learn how to change your cookie preferences. Please be aware that blocking cookies may affect the functionality of the website.

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How we use cookies

You can find more information about the types of cookies we use and the purposes for which we use them below:

Category 1: Strictly Necessary Cookies
These are required for the operation of a website. Examples are cookies used for online shopping baskets or to protect against fraud.

Notice for users: These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: Analytical / Performance Cookies
These cookies collect information about how visitors use a website (for example, as part of Google Analytics or Omniture)

Notice for users: These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information that these cookies collect is aggregated and, therefore, anonymous. It is only used to improve how a website works.

Universal Analytics (Google): _ga _gali _gat _gid

Notice for users: These cookies are used to collect information about how visitors use our website. The data that is generated by the cookie (including your truncated IP Address) is forwarded to Google. Google use this information to compile reports on our behalf and to help us improve the website. This information informs us about the number of visitors to the website, where visitors have come to the website from and the pages they have visited.

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How to control and delete cookies

If you wish to restrict or block the cookies which are set on the Site (or, indeed, on any other website) you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, visit allaboutcookies.org for comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies.

Top opt-out of Google Analytics, you may install the Google Analytics Opt-Out Browser.

Be aware that restricting cookies may affect your ability to navigate and use our Website.

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Contact us and your rights of complaint

Questions, comments or requests concerning this privacy notice are welcomed and should be addressed to Data Protection Coordinator at The Silver Spoon Company, Western House, Lynchwood Business Park, Peterborough, PE2 6BP.

You have the right to make a complaint to the UK Information Commissioners’ Office (‘ICO’) or to seek a remedy through the courts if you believe that your rights have been breached.

If you have a concern about any aspect of our privacy practices, including the way we’ve handled your information, you can report it to the ICO. You can find details of how to do this on the ICO website or by calling their helpline on 0303 123 1113.